4 Nov 2021
Isaac acted as a visiting lecturer and gave a talk entitled, โ๐๐จ๐ง๐๐ฅ๐ข๐๐ญ ๐๐ง๐ ๐๐ข๐ฌ๐ฉ๐ฎ๐ญ๐ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: ๐๐๐ ๐๐ฅ ๐๐ฌ๐ฉ๐๐๐ญ ๐๐ง๐ ๐๐๐๐ข๐๐ญ๐ข๐จ๐งโ, for part of the course entitled โQuality Management of Health Care Servicesโ in the School of Nursing at The Hong Kong Polytechnic University on 3 November 2021.
Conflict is a common challenge in our everyday life. In the context of a healthcare setting, conflicts may arise between nurse-to-nurse, nurse-to-doctor and nurse-to-patient. During the lecture, conflict management strategies in the workplace were discussed. In addition, mediation and related legal implications thereof were also examined in detail.
For further information about Isaac, please visit the individual page here.